Contract Templates

When creating a Service Contract you can choose to use a pre-defined Contract Template that will complete some of the contract basis information for you.

This saves time and helps ensures consistency.

Use the + icon to add a new Contract Template or the > icon to edit an item.

The ... Item Menu will allow you to delete an item in the list unless this item is used in other data.

Contract Template Maintenance

Code

Your code for this Contract Template (unique).

Name

Description of the Contract Template.

Contract Type

use the > icon to select from a list of Contract Types. These specify other contract defaults that the template will use.

To Allocated

Specifies the number of Hours / Minutes or Days that Service Tickets raised under the contract must comply with.

Use the icon to change Hour/Minute/Day setting for this entry.

To Scheduled

Specifies the number of Hours / Minutes or Days that Service Tickets raised under the contract must comply with.

Use the icon to change Hour/Minute/Day setting for this entry.

To Started

Specifies the number of Hours / Minutes or Days that Service Tickets raised under the contract must comply with.

To Completed

Specifies the number of Hours / Minutes or Days that Service Tickets raised under the contract must comply with.

Use the icon to change Hour/Minute/Day setting for this entry.

Notes

Any information about the use or purpose of this entry type.