Ticket Outcome Types

Allow you to specify outcomes on Service Tickets when marking them complete.

Useful for reporting purposes.

Use the icon to edit an item or the icon to add.

The Item Menu will allow you to delete an entry in the list unless this item is used in other data.

Ticket Outcome Types Maintenance

Code

Your code for this Ticket Outcome Type (unique).

Name

Description of the Ticket Outcome Type

Notes

Any information about the use or purpose of this entry type.